Public water system · AL0001293
ActiveCitizens Water Service, Inc..
At a glance
Citizens Water Service, Inc.. (PWSID AL0001293) is an active community water system in Tuscaloosa County, Alabama. It reports serving 15,096 people through 5,032 service connections. Its primary water source is purchased surface water, and EPA lists it as owned by a local government. EPA's records list 8 violations for this system; 3 are health-based, and the most recent began in November 2024.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
15,096
Service connections
5,032
Primary source
SWP
Purchased surface water
System type
CWS
Community water system
System record
How does Citizens Water Service, Inc.. compare with other water systems in Tuscaloosa County?
By EPA's size categories, Citizens Water Service, Inc.. is a large system (10,001 to 100,000 people). Tuscaloosa County has 10 active public water systems, and Citizens Water Service, Inc.. is the 4th-largest of them by population served. Its population served is about 45% below the county average of 27,275 people per system, and accounts for 5.5% of the 272,754 people reported by systems filed under the county. Across Alabama, the 576 active systems average 11,028 people each. Nationally, the average active community water system reports serving 6,703 people, so Citizens Water Service, Inc.. is about 125% above that figure.
What does “community water system” mean?
A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. Alabama has 505 active community water systems, 88% of the state's 576 active systems. Purchased surface water means the system buys surface water from another public water system rather than drawing its own. 152 Alabama systems (26%) list purchased surface water as their primary source.
Who owns and regulates Citizens Water Service, Inc..?
EPA lists Citizens Water Service, Inc.. as owned by a local government. The AL state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 10 of the 10 active systems in Tuscaloosa County (100%) are also owned by a local government.
Does Citizens Water Service, Inc.. have drinking water violations?
EPA's records list 8 violations for this system; 3 are health-based, and the most recent began in November 2024. The violations listed here began between June 1991 and November 2024. By type: 4 monitoring and reporting, 3 contaminant level above the legal limit and 1 monitoring. The contaminant or rule involved most often is Total coliform bacteria (TCR) (6 of them). EPA lists 6 as archived and 2 as resolved. Archived means the violation was not marked resolved but is more than five years past the end of the noncompliance period, so it no longer counts toward current compliance status. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2024-11-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Resolved |
| 2023-01-11 | Monitoring and reportingMonitoring, Regular · code 03 | Alachlor (Lasso)code 2051 | No | Resolved |
| 2000-08-01 | Monitoring and reportingMonitoring, Routine Minor (TCR) · code 24 | Total coliform bacteria (TCR)code 3100 | No | Archived |
| 1999-05-01 | Monitoring and reportingMonitoring, Routine Minor (TCR) · code 24 | Total coliform bacteria (TCR)code 3100 | No | Archived |
| 1994-10-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Archived |
| 1993-01-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Archived |
| 1991-11-01 | Monitoring and reportingMonitoring, Routine Minor (TCR) · code 24 | Total coliform bacteria (TCR)code 3100 | No | Archived |
| 1991-06-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Archived |
All 8 violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
Citizens Water Service, Inc..: frequently asked questions
Who runs Citizens Water Service, Inc..?
Citizens Water Service, Inc.. (PWSID AL0001293) is a community water system owned by a local government. It is regulated by the AL state drinking water program.
How many people does Citizens Water Service, Inc.. serve?
Citizens Water Service, Inc.. reports serving 15,096 people through 5,032 service connections in Tuscaloosa County, Alabama.
Where does Citizens Water Service, Inc.. get its water?
EPA SDWIS lists this system's primary water source as purchased surface water. Purchased surface water means the system buys surface water from another public water system rather than drawing its own.
Does Citizens Water Service, Inc.. have any drinking water violations?
EPA's records list 8 violations for this system; 3 are health-based, and the most recent began in November 2024. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is Citizens Water Service, Inc..'s water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. EPA's records list 8 violations for this system; 3 are health-based, and the most recent began in November 2024. For current results, consult the system's annual water quality report, EPA ECHO, or the AL state drinking water program.
Where can I find Citizens Water Service, Inc..'s water quality report?
As a community water system, Citizens Water Service, Inc.. must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.
Other water systems in Tuscaloosa County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| Tuscaloosa Water & Sewer | Tuscaloosa | 166,524 | Community | Surface water |
| Northport Water Works, City of | Tuscaloosa | 40,551 | Community | Surface water |
| Carrolls Creek, Water Authority | Tuscaloosa | 16,248 | Community | Purchased surface water |
| Mitchell Water System Inc. | Tuscaloosa | 8,730 | Community | Purchased surface water |
| Englewood-Hulls Water System, Inc.. | Tuscaloosa | 7,077 | Community | Purchased surface water |
| Fosters-Ralph Water Authority | Tuscaloosa | 6,015 | Community | Purchased surface water |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “Citizens Water Service, Inc.., PWSID AL0001293, Alabama”, https://aquacensus.com/water-systems/alabama/citizens-water-service-inc-al0001293 (data as of October 1, 2026).