Public water system · AR0000209

Active

Hot Springs Utilities

At a glance

Hot Springs Utilities (PWSID AR0000209) is an active community water system in Garland County, Arkansas. It reports serving 75,343 people through 30,137 service connections. Its primary water source is surface water, and EPA lists it as owned by a local government. Of the 12 most recent violations in EPA's records, 10 are health-based, and the most recent began in March 2023.

Dataset updated October 2026 . Source: EPA SDWIS/ECHO public records.

Population served

75,343

Service connections

30,137

Primary source

Surface water

System type

CWS

Community water system

System record

PWSIDAR0000209

System typeCommunity water system

Activity statusActive

Population served75,343

Service connections30,137

Primary water sourceSurface water

Owner typeLocal government

Primacy agencyAR state drinking water program

City served—

StateArkansas

ZIP—

CountyGarland County

How does Hot Springs Utilities compare with other water systems in Garland County?

By EPA's size categories, Hot Springs Utilities is a large system (10,001 to 100,000 people). Garland County has 21 active public water systems, and Hot Springs Utilities is the largest of them by population served. Its population served is about 15 times the county average of 4,954 people per system, and accounts for 72% of the 104,040 people reported by systems filed under the county. Across Arkansas, the 853 active systems average 3,592 people each. Nationally, the average active community water system reports serving 6,703 people, so Hot Springs Utilities is about 11 times that figure.

What does “community water system” mean?

A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. Arkansas has 660 active community water systems, 77% of the state's 853 active systems. Surface water means the system draws its water from rivers, lakes, streams or reservoirs. 75 Arkansas systems (8.8%) list surface water as their primary source.

Who owns and regulates Hot Springs Utilities?

EPA lists Hot Springs Utilities as owned by a local government. The AR state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 3 of the 21 active systems in Garland County (14%) are also owned by a local government.

Does Hot Springs Utilities have drinking water violations?

Of the 12 most recent violations in EPA's records, 10 are health-based, and the most recent began in March 2023. The violations listed here began between May 1995 and March 2023. By type: 9 required treatment not met, 1 monitoring, 1 contaminant level above the legal limit and 1 public notice, recordkeeping or other. The contaminant or rule involved most often is Surface Water Treatment Rule (7 of them). EPA lists 7 as archived and 5 as resolved. Archived means the violation was not marked resolved but is more than five years past the end of the noncompliance period, so it no longer counts toward current compliance status. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed.

Began	Violation	Contaminant or rule	Health-based	Status
2023-03-01	MonitoringMonitoring, Routine (RTCR) · code 3A	Revised Total Coliform Rulecode 8000	No	Resolved
2019-01-01	Contaminant level above the legal limitMaximum Contaminant Level Violation, Average · code 02	Total trihalomethanes (TTHM)code 2950	Yes	Resolved
1997-04-01	Required treatment not metWQP Entry Point/Tap Treatment Technique Non-Compliance · code 59	Lead and Copper Rulecode 5000	Yes	Resolved
1996-10-01	Required treatment not metWQP Entry Point/Tap Treatment Technique Non-Compliance · code 59	Lead and Copper Rulecode 5000	Yes	Resolved
1996-07-01	Required treatment not metWQP Entry Point/Tap Treatment Technique Non-Compliance · code 59	Lead and Copper Rulecode 5000	Yes	Resolved
1995-11-01	Required treatment not metTreatment Technique (SWTR and GWR) · code 41	Surface Water Treatment Rulecode 0200	Yes	Archived
1995-10-01	Public notice, recordkeeping or otherNotification, Public · code 06	Surface Water Treatment Rulecode 0200	No	Archived
1995-10-01	Required treatment not metTreatment Technique (SWTR and GWR) · code 41	Surface Water Treatment Rulecode 0200	Yes	Archived
1995-08-01	Required treatment not metTreatment Technique (SWTR and GWR) · code 41	Surface Water Treatment Rulecode 0200	Yes	Archived
1995-07-01	Required treatment not metTreatment Technique (SWTR and GWR) · code 41	Surface Water Treatment Rulecode 0200	Yes	Archived
1995-06-01	Required treatment not metTreatment Technique (SWTR and GWR) · code 41	Surface Water Treatment Rulecode 0200	Yes	Archived
1995-05-01	Required treatment not metTreatment Technique (SWTR and GWR) · code 41	Surface Water Treatment Rulecode 0200	Yes	Archived

The 12 most recent violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.

Hot Springs Utilities: frequently asked questions

Who runs Hot Springs Utilities?

Hot Springs Utilities (PWSID AR0000209) is a community water system owned by a local government. It is regulated by the AR state drinking water program.

How many people does Hot Springs Utilities serve?

Hot Springs Utilities reports serving 75,343 people through 30,137 service connections in Garland County, Arkansas.

Where does Hot Springs Utilities get its water?

EPA SDWIS lists this system's primary water source as surface water. Surface water means the system draws its water from rivers, lakes, streams or reservoirs.

Does Hot Springs Utilities have any drinking water violations?

Of the 12 most recent violations in EPA's records, 10 are health-based, and the most recent began in March 2023. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.

Is Hot Springs Utilities' water safe to drink?

AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. Of the 12 most recent violations in EPA's records, 10 are health-based, and the most recent began in March 2023. For current results, consult the system's annual water quality report, EPA ECHO, or the AR state drinking water program.

Where can I find Hot Springs Utilities' water quality report?

As a community water system, Hot Springs Utilities must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.

Other water systems in Garland County

Water system	County	Population served	Type	Source
Hot Springs Village Waterworks	Garland	15,985	Community	Surface water
N Garland Co Reg Water Dist	Garland	7,913	Community	Surface water
Riviera Utilities	Garland	1,800	Community	Purchased surface water
Brady Mountain Resort & Marina	Garland	1,000	Transient non-community	Groundwater
Mountain Pine Waterworks	Garland	805	Community	Purchased surface water
Christian Ministry Academy	Garland	300	Non-transient non-community	Groundwater

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About this data

Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.

Cite as: AquaCensus, “Hot Springs Utilities, PWSID AR0000209, Arkansas”, https://aquacensus.com/water-systems/arkansas/hot-springs-utilities-ar0000209 (data as of October 1, 2026).