Public water system · AR0000416
ActiveWest Helena Water Works
At a glance
West Helena Water Works (PWSID AR0000416) is an active community water system in Phillips County, Arkansas. It reports serving 5,693 people through 2,596 service connections. Its primary water source is groundwater, and EPA lists it as owned by a local government. Of the 12 most recent violations in EPA's records, 6 are health-based, and the most recent began in August 2025.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
5,693
Service connections
2,596
Primary source
GW
Groundwater
System type
CWS
Community water system
System record
How does West Helena Water Works compare with other water systems in Phillips County?
By EPA's size categories, West Helena Water Works is a medium system (3,301 to 10,000 people). Phillips County has 8 active public water systems, and West Helena Water Works is the largest of them by population served. Its population served is about 177% above the county average of 2,059 people per system, and accounts for 35% of the 16,469 people reported by systems filed under the county. Across Arkansas, the 853 active systems average 3,592 people each. Nationally, the average active community water system reports serving 6,703 people, so West Helena Water Works is about 15% below that figure.
What does “community water system” mean?
A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. Arkansas has 660 active community water systems, 77% of the state's 853 active systems. Groundwater means the system draws its water from wells or springs fed by underground aquifers. 461 Arkansas systems (54%) list groundwater as their primary source.
Who owns and regulates West Helena Water Works?
EPA lists West Helena Water Works as owned by a local government. The AR state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 8 of the 8 active systems in Phillips County (100%) are also owned by a local government.
Does West Helena Water Works have drinking water violations?
Of the 12 most recent violations in EPA's records, 6 are health-based, and the most recent began in August 2025. The violations listed here began between February 2024 and August 2025. By type: 6 required treatment not met, 5 public notice, recordkeeping or other and 1 monitoring and reporting. The contaminant or rule involved most often is Stage 1 Disinfectants and Disinfection Byproducts Rule (6 of them). EPA lists 11 as resolved and 1 as unaddressed. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed. Unaddressed means the violation is not resolved or archived and is not yet covered by formal enforcement.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2025-08-01 | Monitoring and reportingMonitoring, Source Water (GWR) · code 34 | E. colicode 3014 | No | Resolved |
| 2025-07-01 | Public notice, recordkeeping or otherConsumer Confidence Report Complete Failure to Report · code 71 | Consumer Confidence Rulecode 7000 | No | Unaddressed |
| 2024-09-01 | Public notice, recordkeeping or otherPublic Notification Violation for NPDWR Violation · code 75 | Public Noticecode 7500 | No | Resolved |
| 2024-08-01 | Public notice, recordkeeping or otherPublic Notification Violation for NPDWR Violation · code 75 | Public Noticecode 7500 | No | Resolved |
| 2024-07-01 | Public notice, recordkeeping or otherPublic Notification Violation for NPDWR Violation · code 75 | Public Noticecode 7500 | No | Resolved |
| 2024-07-01 | Required treatment not metTreatment Technique No Certif. Operator · code 12 | Stage 1 Disinfectants and Disinfection Byproducts Rulecode 0400 | Yes | Resolved |
| 2024-06-01 | Public notice, recordkeeping or otherPublic Notification Violation for NPDWR Violation · code 75 | Public Noticecode 7500 | No | Resolved |
| 2024-06-01 | Required treatment not metTreatment Technique No Certif. Operator · code 12 | Stage 1 Disinfectants and Disinfection Byproducts Rulecode 0400 | Yes | Resolved |
| 2024-05-01 | Required treatment not metTreatment Technique No Certif. Operator · code 12 | Stage 1 Disinfectants and Disinfection Byproducts Rulecode 0400 | Yes | Resolved |
| 2024-04-01 | Required treatment not metTreatment Technique No Certif. Operator · code 12 | Stage 1 Disinfectants and Disinfection Byproducts Rulecode 0400 | Yes | Resolved |
| 2024-03-01 | Required treatment not metTreatment Technique No Certif. Operator · code 12 | Stage 1 Disinfectants and Disinfection Byproducts Rulecode 0400 | Yes | Resolved |
| 2024-02-01 | Required treatment not metTreatment Technique No Certif. Operator · code 12 | Stage 1 Disinfectants and Disinfection Byproducts Rulecode 0400 | Yes | Resolved |
The 12 most recent violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
West Helena Water Works: frequently asked questions
Who runs West Helena Water Works?
West Helena Water Works (PWSID AR0000416) is a community water system owned by a local government. It is regulated by the AR state drinking water program.
How many people does West Helena Water Works serve?
West Helena Water Works reports serving 5,693 people through 2,596 service connections in Phillips County, Arkansas.
Where does West Helena Water Works get its water?
EPA SDWIS lists this system's primary water source as groundwater. Groundwater means the system draws its water from wells or springs fed by underground aquifers.
Does West Helena Water Works have any drinking water violations?
Of the 12 most recent violations in EPA's records, 6 are health-based, and the most recent began in August 2025. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is West Helena Water Works' water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. Of the 12 most recent violations in EPA's records, 6 are health-based, and the most recent began in August 2025. For current results, consult the system's annual water quality report, EPA ECHO, or the AR state drinking water program.
Where can I find West Helena Water Works' water quality report?
As a community water system, West Helena Water Works must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.
Other water systems in Phillips County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| Barton Lexa Water Association | Phillips | 3,642 | Community | Groundwater |
| Helena Water Sewer | Phillips | 2,708 | Community | Groundwater |
| Marvell Rural Water Assoc | Phillips | 1,305 | Community | Groundwater |
| Elaine Waterworks | Phillips | 1,233 | Community | Groundwater |
| Marvell Waterworks | Phillips | 1,035 | Community | Groundwater |
| Lake View Municipal Water | Phillips | 665 | Community | Groundwater |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “West Helena Water Works, PWSID AR0000416, Arkansas”, https://aquacensus.com/water-systems/arkansas/west-helena-water-works-ar0000416 (data as of October 1, 2026).