Public water system · CA4400850
ActiveThe Willows Resort
At a glance
The Willows Resort (PWSID CA4400850) is an active community water system in Santa Cruz County, California. It reports serving 57 people through 69 service connections. Its primary water source is groundwater, and EPA lists it as privately owned. Of the 12 most recent violations in EPA's records, 2 are health-based, and the most recent began in October 2025.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
57
Service connections
69
Primary source
GW
Groundwater
System type
CWS
Community water system
System record
How does The Willows Resort compare with other water systems in Santa Cruz County?
By EPA's size categories, The Willows Resort is a very small system (500 people or fewer). Santa Cruz County has 96 active public water systems. Its population served is well below the county average of 2,856 people per system, and accounts for less than 0.1% of the 274,204 people reported by systems filed under the county. Across California, the 7,479 active systems average 5,706 people each. Nationally, the average active community water system reports serving 6,703 people, so The Willows Resort is well below that figure.
What does “community water system” mean?
A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. California has 2,997 active community water systems, 40% of the state's 7,479 active systems. Groundwater means the system draws its water from wells or springs fed by underground aquifers. 6,179 California systems (83%) list groundwater as their primary source.
Who owns and regulates The Willows Resort?
EPA lists The Willows Resort as privately owned. The CA state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 76 of the 96 active systems in Santa Cruz County (79%) are also privately owned.
Does The Willows Resort have drinking water violations?
Of the 12 most recent violations in EPA's records, 2 are health-based, and the most recent began in October 2025. The violations listed here began between October 2021 and October 2025. By type: 7 monitoring, 2 reporting, 1 required treatment not met, 1 contaminant level above the legal limit and 1 monitoring and reporting. The contaminant or rule involved most often is Revised Total Coliform Rule (9 of them). EPA lists 9 as resolved, 2 as unaddressed and 1 as archived. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed. Unaddressed means the violation is not resolved or archived and is not yet covered by formal enforcement. Archived means the violation was not marked resolved but is more than five years past the end of the noncompliance period, so it no longer counts toward current compliance status.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2025-10-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Archived |
| 2025-09-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Resolved |
| 2025-03-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Resolved |
| 2024-11-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Resolved |
| 2024-10-17 | Required treatment not metLSL Inventory · code 2E | Lead and Copper Rule Revisionscode 5200 | Yes | Unaddressed |
| 2024-10-17 | ReportingLSL Reporting · code 4G | Lead and Copper Rule Revisionscode 5200 | No | Unaddressed |
| 2024-08-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Resolved |
| 2024-06-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, E. coli (RTCR) · code 1A | Revised Total Coliform Rulecode 8000 | Yes | Resolved |
| 2024-06-01 | ReportingNotification, E. coli Maximum Contaminant Level Violation (RTCR · code 4E | Revised Total Coliform Rulecode 8000 | No | Resolved |
| 2023-07-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Resolved |
| 2023-04-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Resolved |
| 2021-10-01 | Monitoring and reportingFollow-up Or Routine LCR Tap M/R · code 52 | Lead and Copper Rulecode 5000 | No | Resolved |
The 12 most recent violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
The Willows Resort: frequently asked questions
Who runs The Willows Resort?
The Willows Resort (PWSID CA4400850) is a community water system privately owned. It is regulated by the CA state drinking water program.
How many people does The Willows Resort serve?
The Willows Resort reports serving 57 people through 69 service connections in Santa Cruz County, California.
Where does The Willows Resort get its water?
EPA SDWIS lists this system's primary water source as groundwater. Groundwater means the system draws its water from wells or springs fed by underground aquifers.
Does The Willows Resort have any drinking water violations?
Of the 12 most recent violations in EPA's records, 2 are health-based, and the most recent began in October 2025. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is The Willows Resort's water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. Of the 12 most recent violations in EPA's records, 2 are health-based, and the most recent began in October 2025. For current results, consult the system's annual water quality report, EPA ECHO, or the CA state drinking water program.
Where can I find The Willows Resort's water quality report?
As a community water system, The Willows Resort must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.
Other water systems in Santa Cruz County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| Santa Cruz Water Department | Santa Cruz | 94,626 | Community | Surface water |
| Watsonville, City of | Santa Cruz | 65,231 | Community | Surface water |
| Soquel Creek Water District | Santa Cruz | 40,809 | Community | Purchased surface water |
| San Lorenzo Valley Water Dist | Santa Cruz | 21,145 | Community | Surface water |
| Cabrillo College | Santa Cruz | 12,000 | Non-transient non-community | Groundwater |
| Scotts Valley Water District | Santa Cruz | 11,197 | Community | Groundwater |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “The Willows Resort, PWSID CA4400850, California”, https://aquacensus.com/water-systems/california/the-willows-resort-ca4400850 (data as of October 1, 2026).