Public water system · CT1300021
ActiveHeritage Water Company
At a glance
Heritage Water Company (PWSID CT1300021) is an active community water system in New Haven County, Connecticut. It reports serving 7,300 people through 3,415 service connections. Its primary water source is purchased surface water, and EPA lists it as privately owned. Of the 12 most recent violations in EPA's records, 4 are health-based, and the most recent began in October 2018.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
7,300
Service connections
3,415
Primary source
SWP
Purchased surface water
System type
CWS
Community water system
System record
How does Heritage Water Company compare with other water systems in New Haven County?
By EPA's size categories, Heritage Water Company is a medium system (3,301 to 10,000 people). New Haven County has 212 active public water systems. Its population served is about twice the county average of 3,412 people per system, and accounts for 1% of the 723,334 people reported by systems filed under the county. Across Connecticut, the 2,363 active systems average 1,247 people each. Nationally, the average active community water system reports serving 6,703 people, so Heritage Water Company is roughly in line with that figure.
What does “community water system” mean?
A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. Connecticut has 481 active community water systems, 20% of the state's 2,363 active systems. Purchased surface water means the system buys surface water from another public water system rather than drawing its own. 52 Connecticut systems (2.2%) list purchased surface water as their primary source.
Who owns and regulates Heritage Water Company?
EPA lists Heritage Water Company as privately owned. The CT state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 174 of the 212 active systems in New Haven County (82%) are also privately owned.
Does Heritage Water Company have drinking water violations?
Of the 12 most recent violations in EPA's records, 4 are health-based, and the most recent began in October 2018. The violations listed here began between November 1993 and October 2018. By type: 5 monitoring and reporting, 4 contaminant level above the legal limit and 3 public notice, recordkeeping or other. The contaminant or rule involved most often is Total coliform bacteria (TCR) (7 of them). EPA lists 12 as resolved. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2018-10-01 | Monitoring and reportingMonitoring and Reporting (DBP) · code 27 | Chlorinecode 0999 | No | Resolved |
| 2018-07-01 | Monitoring and reportingMonitoring and Reporting (DBP) · code 27 | Chlorinecode 0999 | No | Resolved |
| 2017-08-10 | Public notice, recordkeeping or otherConsumer Confidence Report Inadequate Reporting · code 72 | Consumer Confidence Rulecode 7000 | No | Resolved |
| 2017-07-01 | Public notice, recordkeeping or otherConsumer Confidence Report Complete Failure to Report · code 71 | Consumer Confidence Rulecode 7000 | No | Resolved |
| 2016-07-01 | Monitoring and reportingMonitoring and Reporting (DBP) · code 27 | Chlorinecode 0999 | No | Resolved |
| 2003-09-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Acute (TCR) · code 21 | Total coliform bacteria (TCR)code 3100 | Yes | Resolved |
| 2003-09-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Resolved |
| 1998-09-01 | Monitoring and reportingMonitoring, Repeat Minor (TCR) · code 26 | Total coliform bacteria (TCR)code 3100 | No | Resolved |
| 1994-10-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Resolved |
| 1994-07-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Resolved |
| 1994-01-01 | Public notice, recordkeeping or otherNotification, Public · code 06 | Total coliform bacteria (TCR)code 3100 | No | Resolved |
| 1993-11-01 | Monitoring and reportingMonitoring, Repeat Minor (TCR) · code 26 | Total coliform bacteria (TCR)code 3100 | No | Resolved |
The 12 most recent violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
Heritage Water Company: frequently asked questions
Who runs Heritage Water Company?
Heritage Water Company (PWSID CT1300021) is a community water system privately owned. It is regulated by the CT state drinking water program.
How many people does Heritage Water Company serve?
Heritage Water Company reports serving 7,300 people through 3,415 service connections in New Haven County, Connecticut.
Where does Heritage Water Company get its water?
EPA SDWIS lists this system's primary water source as purchased surface water. Purchased surface water means the system buys surface water from another public water system rather than drawing its own.
Does Heritage Water Company have any drinking water violations?
Of the 12 most recent violations in EPA's records, 4 are health-based, and the most recent began in October 2018. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is Heritage Water Company's water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. Of the 12 most recent violations in EPA's records, 4 are health-based, and the most recent began in October 2018. For current results, consult the system's annual water quality report, EPA ECHO, or the CT state drinking water program.
Where can I find Heritage Water Company's water quality report?
As a community water system, Heritage Water Company must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.
Other water systems in New Haven County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| Regional Water Authority | New Haven | 418,900 | Community | Surface water |
| Waterbury Water Department | New Haven | 107,271 | Community | Surface water |
| Meriden Water Division | New Haven | 58,441 | Community | Surface water |
| Wallingford Water Department | New Haven | 37,267 | Community | Surface water |
| Ctwc - Shoreline Region-Guilford System | New Haven | 33,975 | Community | Surface water |
| Ctwc - Naugatuck Region-Central System | New Haven | 22,735 | Community | Surface water |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “Heritage Water Company, PWSID CT1300021, Connecticut”, https://aquacensus.com/water-systems/connecticut/heritage-water-company-ct1300021 (data as of October 1, 2026).