Public water system · GA3110001
ActiveHelen
At a glance
Helen (PWSID GA3110001) is an active community water system in White County, Georgia. It reports serving 1,851 people through 712 service connections. Its primary water source is purchased surface water, and EPA lists it as owned by a local government. Of the 12 most recent violations in EPA's records, one is health-based, and the most recent began in August 2010.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
1,851
Service connections
712
Primary source
SWP
Purchased surface water
System type
CWS
Community water system
System record
How does Helen compare with other water systems in White County?
By EPA's size categories, Helen is a small system (501 to 3,300 people). White County has 39 active public water systems, and Helen is the 3rd-largest of them by population served. Its population served is about 3.2 times the county average of 578 people per system, and accounts for 8.2% of the 22,543 people reported by systems filed under the county. Across Georgia, the 2,375 active systems average 4,525 people each. Nationally, the average active community water system reports serving 6,703 people, so Helen is well below that figure.
What does “community water system” mean?
A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. Georgia has 1,724 active community water systems, 73% of the state's 2,375 active systems. Purchased surface water means the system buys surface water from another public water system rather than drawing its own. 138 Georgia systems (5.8%) list purchased surface water as their primary source.
Who owns and regulates Helen?
EPA lists Helen as owned by a local government. The GA state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 4 of the 39 active systems in White County (10%) are also owned by a local government.
Does Helen have drinking water violations?
Of the 12 most recent violations in EPA's records, one is health-based, and the most recent began in August 2010. The violations listed here began between October 1996 and August 2010. By type: 8 monitoring and reporting, 3 public notice, recordkeeping or other and 1 contaminant level above the legal limit. The contaminant or rule involved most often is Total coliform bacteria (TCR) (6 of them). EPA lists 6 as archived and 6 as resolved. Archived means the violation was not marked resolved but is more than five years past the end of the noncompliance period, so it no longer counts toward current compliance status. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2010-08-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Acute (TCR) · code 21 | Total coliform bacteria (TCR)code 3100 | Yes | Archived |
| 2005-07-01 | Public notice, recordkeeping or otherConsumer Confidence Report Complete Failure to Report · code 71 | Consumer Confidence Rulecode 7000 | No | Resolved |
| 2005-03-01 | Monitoring and reportingMonitoring, Routine Minor (TCR) · code 24 | Total coliform bacteria (TCR)code 3100 | No | Archived |
| 2002-07-01 | Public notice, recordkeeping or otherConsumer Confidence Report Complete Failure to Report · code 71 | Consumer Confidence Rulecode 7000 | No | Resolved |
| 2001-07-01 | Public notice, recordkeeping or otherConsumer Confidence Report Complete Failure to Report · code 71 | Consumer Confidence Rulecode 7000 | No | Resolved |
| 2001-06-01 | Monitoring and reportingMonitoring, Routine Major (TCR) · code 23 | Total coliform bacteria (TCR)code 3100 | No | Archived |
| 2001-01-01 | Monitoring and reportingMonitoring, Routine Minor (TCR) · code 24 | Total coliform bacteria (TCR)code 3100 | No | Archived |
| 2000-12-01 | Monitoring and reportingMonitoring, Routine Minor (TCR) · code 24 | Total coliform bacteria (TCR)code 3100 | No | Archived |
| 2000-11-01 | Monitoring and reportingMonitoring, Routine Minor (TCR) · code 24 | Total coliform bacteria (TCR)code 3100 | No | Archived |
| 1997-10-01 | Monitoring and reportingFollow-up Or Routine LCR Tap M/R · code 52 | Lead and Copper Rulecode 5000 | No | Resolved |
| 1997-01-01 | Monitoring and reportingFollow-up Or Routine LCR Tap M/R · code 52 | Lead and Copper Rulecode 5000 | No | Resolved |
| 1996-10-01 | Monitoring and reportingFollow-up Or Routine LCR Tap M/R · code 52 | Lead and Copper Rulecode 5000 | No | Resolved |
The 12 most recent violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
Helen: frequently asked questions
Who runs Helen?
Helen (PWSID GA3110001) is a community water system owned by a local government. It is regulated by the GA state drinking water program.
How many people does Helen serve?
Helen reports serving 1,851 people through 712 service connections in White County, Georgia.
Where does Helen get its water?
EPA SDWIS lists this system's primary water source as purchased surface water. Purchased surface water means the system buys surface water from another public water system rather than drawing its own.
Does Helen have any drinking water violations?
Of the 12 most recent violations in EPA's records, one is health-based, and the most recent began in August 2010. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is Helen's water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. Of the 12 most recent violations in EPA's records, one is health-based, and the most recent began in August 2010. For current results, consult the system's annual water quality report, EPA ECHO, or the GA state drinking water program.
Where can I find Helen's water quality report?
As a community water system, Helen must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.
Other water systems in White County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| White Co Water & Sewerage Auth | White | 6,380 | Community | Surface water |
| Cleveland Waterworks | White | 5,587 | Community | Purchased surface water |
| Dnr-Unicoi State Park | White | 1,588 | Non-transient non-community | Groundwater |
| Skylake | White | 1,173 | Community | Groundwater |
| Unicoi Springs Camp Resort | White | 808 | Transient non-community | Groundwater |
| Georgia Unit Wbcci | White | 569 | Transient non-community | Groundwater |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “Helen, PWSID GA3110001, Georgia”, https://aquacensus.com/water-systems/georgia/helen-ga3110001 (data as of October 1, 2026).