Public water system · IN5233011

Active

New Castle Utilities

At a glance

New Castle Utilities (PWSID IN5233011) is an active community water system in Henry County, Indiana. It reports serving 19,880 people through 7,613 service connections. Its primary water source is groundwater, and EPA lists it as owned by a local government. Of the 12 most recent violations in EPA's records, one is health-based, and the most recent began in October 2025.

Dataset updated October 2026 . Source: EPA SDWIS/ECHO public records.

Population served

19,880

Service connections

7,613

Primary source

Groundwater

System type

CWS

Community water system

System record

PWSIDIN5233011

System typeCommunity water system

Activity statusActive

Population served19,880

Service connections7,613

Primary water sourceGroundwater

Owner typeLocal government

Primacy agencyIN state drinking water program

City servedNew Castle

StateIndiana

ZIP—

CountyHenry County

How does New Castle Utilities compare with other water systems in Henry County?

By EPA's size categories, New Castle Utilities is a large system (10,001 to 100,000 people). Henry County has 56 active public water systems, and New Castle Utilities is the largest of them by population served. Its population served is about 29 times the county average of 697 people per system, and accounts for 51% of the 39,043 people reported by systems filed under the county. Across Indiana, the 3,969 active systems average 1,456 people each. Nationally, the average active community water system reports serving 6,703 people, so New Castle Utilities is about 197% above that figure.

What does “community water system” mean?

A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. Indiana has 770 active community water systems, 19% of the state's 3,969 active systems. Groundwater means the system draws its water from wells or springs fed by underground aquifers. 3,769 Indiana systems (95%) list groundwater as their primary source.

Who owns and regulates New Castle Utilities?

EPA lists New Castle Utilities as owned by a local government. The IN state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 12 of the 56 active systems in Henry County (21%) are also owned by a local government.

Does New Castle Utilities have drinking water violations?

Of the 12 most recent violations in EPA's records, one is health-based, and the most recent began in October 2025. The violations listed here began between June 1980 and October 2025. By type: 8 monitoring and reporting, 2 public notice, recordkeeping or other, 1 monitoring and 1 contaminant level above the legal limit. The contaminant or rule involved most often is Consumer Confidence Rule (2 of them). EPA lists 11 as resolved and 1 as archived. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed. Archived means the violation was not marked resolved but is more than five years past the end of the noncompliance period, so it no longer counts toward current compliance status.

Began	Violation	Contaminant or rule	Health-based	Status
2025-10-01	Public notice, recordkeeping or otherConsumer Confidence Report Inadequate Reporting · code 72	Consumer Confidence Rulecode 7000	No	Resolved
2025-04-01	Monitoring and reportingMonitoring and Reporting (DBP) · code 27	Haloacetic acids (HAA5)code 2456	No	Resolved
2025-04-01	Monitoring and reportingMonitoring and Reporting (DBP) · code 27	Total trihalomethanes (TTHM)code 2950	No	Resolved
2022-10-01	Monitoring and reportingFollow-up Or Routine LCR Tap M/R · code 52	Lead and Copper Rulecode 5000	No	Resolved
2022-01-01	MonitoringMonitoring, Routine (RTCR) · code 3A	Revised Total Coliform Rulecode 8000	No	Resolved
2021-08-01	Monitoring and reportingMonitoring of Treatment (SWTR-Unfilt/GWR) · code 31	Groundwater Rulecode 0700	No	Resolved
2015-07-01	Monitoring and reportingMonitoring and Reporting (DBP) · code 27	Total trihalomethanes (TTHM)code 2950	No	Resolved
2015-07-01	Monitoring and reportingMonitoring and Reporting (DBP) · code 27	Haloacetic acids (HAA5)code 2456	No	Resolved
2001-10-01	Public notice, recordkeeping or otherConsumer Confidence Report Inadequate Reporting · code 72	Consumer Confidence Rulecode 7000	No	Resolved
1999-10-01	Monitoring and reportingMonitoring, Routine Minor (TCR) · code 24	Total coliform bacteria (TCR)code 3100	No	Resolved
1996-11-01	Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22	Total coliform bacteria (TCR)code 3100	Yes	Resolved
1980-06-30	Monitoring and reportingMonitoring, Regular · code 03	Gross alpha (excluding radon and uranium)code 4000	No	Archived

The 12 most recent violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.

New Castle Utilities: frequently asked questions

Who runs New Castle Utilities?

New Castle Utilities (PWSID IN5233011) is a community water system owned by a local government. It is regulated by the IN state drinking water program.

How many people does New Castle Utilities serve?

New Castle Utilities reports serving 19,880 people through 7,613 service connections in Henry County, Indiana.

Where does New Castle Utilities get its water?

EPA SDWIS lists this system's primary water source as groundwater. Groundwater means the system draws its water from wells or springs fed by underground aquifers.

Does New Castle Utilities have any drinking water violations?

Of the 12 most recent violations in EPA's records, one is health-based, and the most recent began in October 2025. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.

Is New Castle Utilities' water safe to drink?

AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. Of the 12 most recent violations in EPA's records, one is health-based, and the most recent began in October 2025. For current results, consult the system's annual water quality report, EPA ECHO, or the IN state drinking water program.

Where can I find New Castle Utilities' water quality report?

As a community water system, New Castle Utilities must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.

Other water systems in Henry County

Water system	County	Population served	Type	Source
New Castle Correctional Facility	Henry	3,160	Community	Purchased groundwater
Knightstown Water Utility	Henry	2,182	Community	Groundwater
Middletown Water Utility	Henry	2,050	Community	Groundwater
Speedway 8061	Henry	1,031	Non-transient non-community	Groundwater
Spiceland Municipal Water Utility	Henry	969	Community	Groundwater
Shirley Municipal Water	Henry	960	Community	Groundwater

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About this data

Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.

Cite as: AquaCensus, “New Castle Utilities, PWSID IN5233011, Indiana”, https://aquacensus.com/water-systems/indiana/new-castle-utilities-in5233011 (data as of October 1, 2026).