Public water system · IN5230008
ActiveNinestar Connect - Gem Water
At a glance
Ninestar Connect - Gem Water (PWSID IN5230008) is an active community water system in Hancock County, Indiana. It reports serving 1,837 people through 1,250 service connections. Its primary water source is groundwater, and EPA lists it as privately owned. EPA's records list 6 violations for this system; 1 is health-based, and the most recent began in January 2025.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
1,837
Service connections
1,250
Primary source
GW
Groundwater
System type
CWS
Community water system
System record
How does Ninestar Connect - Gem Water compare with other water systems in Hancock County?
By EPA's size categories, Ninestar Connect - Gem Water is a small system (501 to 3,300 people). Hancock County has 60 active public water systems, and Ninestar Connect - Gem Water is the 3rd-largest of them by population served. Its population served is about 141% above the county average of 764 people per system, and accounts for 4% of the 45,812 people reported by systems filed under the county. Across Indiana, the 3,969 active systems average 1,456 people each. Nationally, the average active community water system reports serving 6,703 people, so Ninestar Connect - Gem Water is well below that figure.
What does “community water system” mean?
A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. Indiana has 770 active community water systems, 19% of the state's 3,969 active systems. Groundwater means the system draws its water from wells or springs fed by underground aquifers. 3,769 Indiana systems (95%) list groundwater as their primary source.
Who owns and regulates Ninestar Connect - Gem Water?
EPA lists Ninestar Connect - Gem Water as privately owned. The IN state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 51 of the 60 active systems in Hancock County (85%) are also privately owned.
Does Ninestar Connect - Gem Water have drinking water violations?
EPA's records list 6 violations for this system; 1 is health-based, and the most recent began in January 2025. The violations listed here began between January 1996 and January 2025. By type: 5 monitoring and reporting and 1 required treatment not met. The contaminant or rule involved most often is Lead and Copper Rule (3 of them). EPA lists 5 as resolved and 1 as archived. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed. Archived means the violation was not marked resolved but is more than five years past the end of the noncompliance period, so it no longer counts toward current compliance status.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2025-01-01 | Monitoring and reportingMonitoring, Regular · code 03 | Nitratecode 1040 | No | Archived |
| 1998-07-01 | Monitoring and reportingInitial, Follow-up, or Routine Source Water M/R · code 56 | Lead and Copper Rulecode 5000 | No | Resolved |
| 1998-07-01 | Required treatment not metOCCT/SOWT Study/Recommendation · code 57 | Lead and Copper Rulecode 5000 | Yes | Resolved |
| 1998-01-01 | Monitoring and reportingWater Quality Parameter M/R · code 53 | Lead and Copper Rulecode 5000 | No | Resolved |
| 1997-10-01 | Monitoring and reportingMonitoring, Routine Major (TCR) · code 23 | Total coliform bacteria (TCR)code 3100 | No | Resolved |
| 1996-01-01 | Monitoring and reportingMonitoring, Regular · code 03 | Cyanidecode 1024 | No | Resolved |
All 6 violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
Ninestar Connect - Gem Water: frequently asked questions
Who runs Ninestar Connect - Gem Water?
Ninestar Connect - Gem Water (PWSID IN5230008) is a community water system privately owned. It is regulated by the IN state drinking water program.
How many people does Ninestar Connect - Gem Water serve?
Ninestar Connect - Gem Water reports serving 1,837 people through 1,250 service connections in Hancock County, Indiana.
Where does Ninestar Connect - Gem Water get its water?
EPA SDWIS lists this system's primary water source as groundwater. Groundwater means the system draws its water from wells or springs fed by underground aquifers.
Does Ninestar Connect - Gem Water have any drinking water violations?
EPA's records list 6 violations for this system; 1 is health-based, and the most recent began in January 2025. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is Ninestar Connect - Gem Water's water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. EPA's records list 6 violations for this system; 1 is health-based, and the most recent began in January 2025. For current results, consult the system's annual water quality report, EPA ECHO, or the IN state drinking water program.
Where can I find Ninestar Connect - Gem Water's water quality report?
As a community water system, Ninestar Connect - Gem Water must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.
Other water systems in Hancock County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| Greenfield Water Utility | Hancock | 26,671 | Community | Groundwater |
| Fortville Water Works | Hancock | 7,638 | Community | Groundwater |
| Greenfield Rest Area, I-70 W.B. | Hancock | 1,001 | Transient non-community | Purchased groundwater |
| Eastern Hancock Elem/Jr High | Hancock | 850 | Non-transient non-community | Groundwater |
| Brookville Road Community Church | Hancock | 779 | Transient non-community | Groundwater |
| Maxwell Middle School | Hancock | 600 | Non-transient non-community | Groundwater |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “Ninestar Connect - Gem Water, PWSID IN5230008, Indiana”, https://aquacensus.com/water-systems/indiana/ninestar-connect-gem-water-in5230008 (data as of October 1, 2026).