Public water system · NC0241020
ActiveHigh Point, City of
At a glance
City of High Point (PWSID NC0241020) is an active community water system in Guilford County, North Carolina. It reports serving 118,662 people through 44,043 service connections. Its primary water source is surface water, and EPA lists it as owned by a local government. EPA's records list 8 violations for this system; 2 are health-based, and the most recent began in January 2025.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
118,662
Service connections
44,043
Primary source
SW
Surface water
System type
CWS
Community water system
System record
How does City of High Point compare with other water systems in Guilford County?
By EPA's size categories, City of High Point is a very large system (more than 100,000 people). Guilford County has 206 active public water systems, and City of High Point is the 2nd-largest of them by population served. Its population served is about 50 times the county average of 2,376 people per system, and accounts for 24% of the 489,540 people reported by systems filed under the county. Across North Carolina, the 5,087 active systems average 1,971 people each. Nationally, the average active community water system reports serving 6,703 people, so City of High Point is about 18 times that figure.
What does “community water system” mean?
A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. North Carolina has 2,031 active community water systems, 40% of the state's 5,087 active systems. Surface water means the system draws its water from rivers, lakes, streams or reservoirs. 132 North Carolina systems (2.6%) list surface water as their primary source.
Who owns and regulates City of High Point?
EPA lists City of High Point as owned by a local government. The NC state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 37 of the 206 active systems in Guilford County (18%) are also owned by a local government.
Does City of High Point have drinking water violations?
EPA's records list 8 violations for this system; 2 are health-based, and the most recent began in January 2025. The violations listed here began between January 1996 and January 2025. By type: 5 monitoring and reporting, 2 required treatment not met and 1 public notice, recordkeeping or other. The contaminants or rules involved are Surface Water Treatment Rule, Total trihalomethanes (TTHM), Haloacetic acids (HAA5) and Interim Enhanced Surface Water Treatment Rule. EPA lists 8 as resolved. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2025-01-01 | Required treatment not metTreatment Technique (SWTR and GWR) · code 41 | Surface Water Treatment Rulecode 0200 | Yes | Resolved |
| 2024-04-01 | Monitoring and reportingMonitoring and Reporting (DBP) · code 27 | Total trihalomethanes (TTHM)code 2950 | No | Resolved |
| 2024-04-01 | Monitoring and reportingMonitoring and Reporting (DBP) · code 27 | Haloacetic acids (HAA5)code 2456 | No | Resolved |
| 2010-01-01 | Required treatment not metSingle Turbidity Exceed (Enhanced SWTR) · code 43 | Interim Enhanced Surface Water Treatment Rulecode 0300 | Yes | Resolved |
| 2004-02-08 | Public notice, recordkeeping or otherPublic Notification Violation without NPDWR Violation · code 76 | Public Noticecode 7500 | No | Resolved |
| 2003-01-01 | Monitoring and reportingMonitoring, Regular · code 03 | Cyanidecode 1024 | No | Resolved |
| 2003-01-01 | Monitoring and reportingMonitoring, Regular · code 03 | Thalliumcode 1085 | No | Resolved |
| 1996-01-01 | Monitoring and reportingMonitoring, Regular · code 03 | Nitratecode 1040 | No | Resolved |
All 8 violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
City of High Point: frequently asked questions
Who runs City of High Point?
City of High Point (PWSID NC0241020) is a community water system owned by a local government. It is regulated by the NC state drinking water program.
How many people does City of High Point serve?
City of High Point reports serving 118,662 people through 44,043 service connections in Guilford County, North Carolina.
Where does City of High Point get its water?
EPA SDWIS lists this system's primary water source as surface water. Surface water means the system draws its water from rivers, lakes, streams or reservoirs.
Does City of High Point have any drinking water violations?
EPA's records list 8 violations for this system; 2 are health-based, and the most recent began in January 2025. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is City of High Point's water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. EPA's records list 8 violations for this system; 2 are health-based, and the most recent began in January 2025. For current results, consult the system's annual water quality report, EPA ECHO, or the NC state drinking water program.
Where can I find City of High Point's water quality report?
As a community water system, City of High Point must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.
Other water systems in Guilford County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| Greensboro, City of | Guilford | 319,588 | Community | Surface water |
| Gibsonville, Town of | Guilford | 8,920 | Community | Purchased surface water |
| Jamestown, Town of | Guilford | 6,543 | Community | Purchased surface water |
| Northern Middle-High School | Guilford | 2,427 | Non-transient non-community | Groundwater |
| Stokesdale, Town of | Guilford | 2,252 | Community | Purchased surface water |
| Northeast Consolidated School | Guilford | 2,150 | Non-transient non-community | Groundwater |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “High Point, City of, PWSID NC0241020, North Carolina”, https://aquacensus.com/water-systems/north-carolina/high-point-city-of-nc0241020 (data as of October 1, 2026).