Public water system · TN0000299
ActiveJackson Water System
At a glance
Jackson Water System (PWSID TN0000299) is an active community water system in Madison County, Tennessee. It reports serving 91,111 people through 37,188 service connections. Its primary water source is groundwater, and EPA lists it as owned by a local government. EPA's records list 6 violations for this system; none is health-based, and the most recent began in January 2013.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
91,111
Service connections
37,188
Primary source
GW
Groundwater
System type
CWS
Community water system
System record
How does Jackson Water System compare with other water systems in Madison County?
By EPA's size categories, Jackson Water System is a large system (10,001 to 100,000 people). Madison County has 23 active public water systems, and Jackson Water System is the largest of them by population served. Its population served is about 21 times the county average of 4,330 people per system, and accounts for 91% of the 99,581 people reported by systems filed under the county. Across Tennessee, the 1,383 active systems average 5,780 people each. Nationally, the average active community water system reports serving 6,703 people, so Jackson Water System is about 14 times that figure.
What does “community water system” mean?
A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. Tennessee has 450 active community water systems, 33% of the state's 1,383 active systems. Groundwater means the system draws its water from wells or springs fed by underground aquifers. 1,038 Tennessee systems (75%) list groundwater as their primary source.
Who owns and regulates Jackson Water System?
EPA lists Jackson Water System as owned by a local government. The TN state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 2 of the 23 active systems in Madison County (8.7%) are also owned by a local government.
Does Jackson Water System have drinking water violations?
EPA's records list 6 violations for this system; none is health-based, and the most recent began in January 2013. The violations listed here began between May 2005 and January 2013. By type: 6 monitoring and reporting. The contaminant or rule involved most often is Total trihalomethanes (TTHM) (2 of them). EPA lists 4 as resolved and 2 as archived. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed. Archived means the violation was not marked resolved but is more than five years past the end of the noncompliance period, so it no longer counts toward current compliance status.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2013-01-01 | Monitoring and reportingMonitoring and Reporting (DBP) · code 27 | Total trihalomethanes (TTHM)code 2950 | No | Archived |
| 2013-01-01 | Monitoring and reportingMonitoring and Reporting (DBP) · code 27 | Haloacetic acids (HAA5)code 2456 | No | Archived |
| 2012-10-01 | Monitoring and reportingMonitoring and Reporting (DBP) · code 27 | Haloacetic acids (HAA5)code 2456 | No | Resolved |
| 2012-10-01 | Monitoring and reportingMonitoring and Reporting (DBP) · code 27 | Total trihalomethanes (TTHM)code 2950 | No | Resolved |
| 2006-05-01 | Monitoring and reportingMonitoring, Repeat Major (TCR) · code 25 | Total coliform bacteria (TCR)code 3100 | No | Resolved |
| 2005-05-01 | Monitoring and reportingMonitoring, Repeat Major (TCR) · code 25 | Total coliform bacteria (TCR)code 3100 | No | Resolved |
All 6 violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
Jackson Water System: frequently asked questions
Who runs Jackson Water System?
Jackson Water System (PWSID TN0000299) is a community water system owned by a local government. It is regulated by the TN state drinking water program.
How many people does Jackson Water System serve?
Jackson Water System reports serving 91,111 people through 37,188 service connections in Madison County, Tennessee.
Where does Jackson Water System get its water?
EPA SDWIS lists this system's primary water source as groundwater. Groundwater means the system draws its water from wells or springs fed by underground aquifers.
Does Jackson Water System have any drinking water violations?
EPA's records list 6 violations for this system; none is health-based, and the most recent began in January 2013. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is Jackson Water System's water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. EPA's records list 6 violations for this system; none is health-based, and the most recent began in January 2013. For current results, consult the system's annual water quality report, EPA ECHO, or the TN state drinking water program.
Where can I find Jackson Water System's water quality report?
As a community water system, Jackson Water System must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.
Other water systems in Madison County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| I-40 Rest Area Madison | Madison | 5,000 | Transient non-community | Groundwater |
| Travel Center of America | Madison | 700 | Transient non-community | Groundwater |
| Bethlehem Baptist Church | Madison | 300 | Transient non-community | Groundwater |
| Antioch Bc - Humboldt | Madison | 300 | Transient non-community | Groundwater |
| Parkburg Baptist Church | Madison | 279 | Transient non-community | Groundwater |
| Friendship Baptist St Church | Madison | 245 | Transient non-community | Groundwater |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “Jackson Water System, PWSID TN0000299, Tennessee”, https://aquacensus.com/water-systems/tennessee/jackson-water-system-tn0000299 (data as of October 1, 2026).