Public water system · WV9938109
ActiveNew Levels Cafe
At a glance
New Levels Cafe (PWSID WV9938109) is an active transient non-community water system in Pocahontas County, West Virginia. It reports serving 25 people through 1 service connection. Its primary water source is groundwater, and EPA lists it as privately owned. Of the 12 most recent violations in EPA's records, 2 are health-based, and the most recent began in March 2026.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
25
Service connections
1
Primary source
GW
Groundwater
System type
TNCWS
Transient non-community water system
System record
How does New Levels Cafe compare with other water systems in Pocahontas County?
By EPA's size categories, New Levels Cafe is a very small system (500 people or fewer). Pocahontas County has 38 active public water systems. Its population served is well below the county average of 212 people per system, and accounts for 0.3% of the 8,055 people reported by systems filed under the county. Across West Virginia, the 791 active systems average 2,032 people each. Nationally, the average active transient non-community water system reports serving 144 people, so New Levels Cafe is well below that figure.
What does “transient non-community water system” mean?
A transient non-community water system serves places where people do not stay long, such as gas stations and campgrounds, and regularly serves at least 25 people a day for at least 60 days a year. West Virginia has 309 active transient non-community water systems, 39% of the state's 791 active systems. Groundwater means the system draws its water from wells or springs fed by underground aquifers. 468 West Virginia systems (59%) list groundwater as their primary source.
Who owns and regulates New Levels Cafe?
EPA lists New Levels Cafe as privately owned. The WV state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 17 of the 38 active systems in Pocahontas County (45%) are also privately owned.
Does New Levels Cafe have drinking water violations?
Of the 12 most recent violations in EPA's records, 2 are health-based, and the most recent began in March 2026. The violations listed here began between September 2023 and March 2026. By type: 6 public notice, recordkeeping or other, 3 monitoring and reporting, 2 required treatment not met and 1 monitoring. The contaminant or rule involved most often is Public Notice (6 of them). EPA lists 8 as resolved, 3 as archived and 1 as unaddressed. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed. Archived means the violation was not marked resolved but is more than five years past the end of the noncompliance period, so it no longer counts toward current compliance status. Unaddressed means the violation is not resolved or archived and is not yet covered by formal enforcement.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2026-03-01 | Required treatment not metTreatment Technique (SWTR and GWR) · code 41 | Groundwater Rulecode 0700 | Yes | Archived |
| 2026-02-01 | Required treatment not metTreatment Technique (SWTR and GWR) · code 41 | Groundwater Rulecode 0700 | Yes | Archived |
| 2026-01-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Archived |
| 2025-03-15 | Public notice, recordkeeping or otherPublic Notification Violation for NPDWR Violation · code 75 | Public Noticecode 7500 | No | Unaddressed |
| 2025-02-15 | Public notice, recordkeeping or otherPublic Notification Violation for NPDWR Violation · code 75 | Public Noticecode 7500 | No | Resolved |
| 2025-02-15 | Public notice, recordkeeping or otherPublic Notification Violation for NPDWR Violation · code 75 | Public Noticecode 7500 | No | Resolved |
| 2025-01-11 | Public notice, recordkeeping or otherPublic Notification Violation for NPDWR Violation · code 75 | Public Noticecode 7500 | No | Resolved |
| 2024-12-14 | Public notice, recordkeeping or otherPublic Notification Violation for NPDWR Violation · code 75 | Public Noticecode 7500 | No | Resolved |
| 2024-02-16 | Public notice, recordkeeping or otherPublic Notification Violation for NPDWR Violation · code 75 | Public Noticecode 7500 | No | Resolved |
| 2024-01-01 | Monitoring and reportingMonitoring of Treatment (SWTR-Unfilt/GWR) · code 31 | Groundwater Rulecode 0700 | No | Resolved |
| 2023-11-01 | Monitoring and reportingMonitoring of Treatment (SWTR-Unfilt/GWR) · code 31 | Groundwater Rulecode 0700 | No | Resolved |
| 2023-09-01 | Monitoring and reportingMonitoring of Treatment (SWTR-Unfilt/GWR) · code 31 | Groundwater Rulecode 0700 | No | Resolved |
The 12 most recent violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
New Levels Cafe: frequently asked questions
Who runs New Levels Cafe?
New Levels Cafe (PWSID WV9938109) is a transient non-community water system privately owned. It is regulated by the WV state drinking water program.
How many people does New Levels Cafe serve?
New Levels Cafe reports serving 25 people through 1 service connection in Pocahontas County, West Virginia.
Where does New Levels Cafe get its water?
EPA SDWIS lists this system's primary water source as groundwater. Groundwater means the system draws its water from wells or springs fed by underground aquifers.
Does New Levels Cafe have any drinking water violations?
Of the 12 most recent violations in EPA's records, 2 are health-based, and the most recent began in March 2026. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is New Levels Cafe's water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. Of the 12 most recent violations in EPA's records, 2 are health-based, and the most recent began in March 2026. For current results, consult EPA ECHO, or the WV state drinking water program.
Where can I find New Levels Cafe's water quality report?
The annual Consumer Confidence Report requirement applies to community water systems. New Levels Cafe is a transient non-community water system, so it is not required to publish one; like every public water system, it must notify the people it serves about violations under EPA's public notification rules.
Other water systems in Pocahontas County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| Marlinton Town of | Pocahontas | 1,930 | Community | Surface water |
| Pocahontas Co Psd - Cheat Mountain Water | Pocahontas | 1,867 | Community | Surface water |
| Cass Scenic Railroad | Pocahontas | 555 | Community | Surface water |
| Pocahontas County Psd | Pocahontas | 504 | Community | Groundwater under influence of surface water |
| Pocahontas Memorial and Marlinton M S | Pocahontas | 362 | Non-transient non-community | Groundwater |
| Pocahontas County High School | Pocahontas | 334 | Non-transient non-community | Groundwater |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “New Levels Cafe, PWSID WV9938109, West Virginia”, https://aquacensus.com/water-systems/west-virginia/new-levels-cafe-wv9938109 (data as of October 1, 2026).