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Public water system · MA1005000

Active

Agawam Water Department

At a glance

Agawam Water Department (PWSID MA1005000) is an active community water system in Hampden County, Massachusetts. It reports serving 28,692 people through 10,152 service connections. Its primary water source is purchased surface water, and EPA lists it as owned by a local government. Of the 12 most recent violations in EPA's records, 8 are health-based, and the most recent began in April 2020.

Dataset updated . Source: EPA SDWIS/ECHO public records.

Population served

28,692

Service connections

10,152

Primary source

SWP

Purchased surface water

System type

CWS

Community water system

System record

PWSIDMA1005000
System typeCommunity water system
Activity statusActive
Population served28,692
Service connections10,152
Primary water sourcePurchased surface water
Owner typeLocal government
Primacy agencyMA state drinking water program
City servedAgawam
StateMassachusetts
ZIP01001
CountyHampden County

How does Agawam Water Department compare with other water systems in Hampden County?

By EPA's size categories, Agawam Water Department is a large system (10,001 to 100,000 people). Hampden County has 115 active public water systems, and Agawam Water Department is the 6th-largest of them by population served. Its population served is about 7.5 times the county average of 3,821 people per system, and accounts for 6.5% of the 439,404 people reported by systems filed under the county. Across Massachusetts, the 1,636 active systems average 6,275 people each. Nationally, the average active community water system reports serving 6,703 people, so Agawam Water Department is about 4.3 times that figure.

What does “community water system” mean?

A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. Massachusetts has 531 active community water systems, 32% of the state's 1,636 active systems. Purchased surface water means the system buys surface water from another public water system rather than drawing its own. 126 Massachusetts systems (7.7%) list purchased surface water as their primary source.

Who owns and regulates Agawam Water Department?

EPA lists Agawam Water Department as owned by a local government. The MA state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 31 of the 115 active systems in Hampden County (27%) are also owned by a local government.

Does Agawam Water Department have drinking water violations?

Of the 12 most recent violations in EPA's records, 8 are health-based, and the most recent began in April 2020. The violations listed here began between October 2005 and April 2020. By type: 8 contaminant level above the legal limit, 2 public notice, recordkeeping or other and 2 monitoring and reporting. The contaminant or rule involved most often is Haloacetic acids (HAA5) (9 of them). EPA lists 9 as resolved and 3 as archived. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed. Archived means the violation was not marked resolved but is more than five years past the end of the noncompliance period, so it no longer counts toward current compliance status.

BeganViolationContaminant or ruleHealth-basedStatus
2020-04-01Contaminant level above the legal limitMaximum Contaminant Level Violation, Average · code 02Haloacetic acids (HAA5)code 2456YesArchived
2019-10-01Contaminant level above the legal limitMaximum Contaminant Level Violation, Average · code 02Haloacetic acids (HAA5)code 2456YesResolved
2019-07-01Contaminant level above the legal limitMaximum Contaminant Level Violation, Average · code 02Haloacetic acids (HAA5)code 2456YesResolved
2019-04-22Public notice, recordkeeping or otherPublic Notification Violation for NPDWR Violation · code 75Public Noticecode 7500NoResolved
2019-04-01Contaminant level above the legal limitMaximum Contaminant Level Violation, Average · code 02Haloacetic acids (HAA5)code 2456YesResolved
2019-01-01Contaminant level above the legal limitMaximum Contaminant Level Violation, Average · code 02Haloacetic acids (HAA5)code 2456YesResolved
2018-10-01Contaminant level above the legal limitMaximum Contaminant Level Violation, Average · code 02Haloacetic acids (HAA5)code 2456YesResolved
2014-01-01Contaminant level above the legal limitMaximum Contaminant Level Violation, Average · code 02Haloacetic acids (HAA5)code 2456YesArchived
2013-01-01Contaminant level above the legal limitMaximum Contaminant Level Violation, Average · code 02Haloacetic acids (HAA5)code 2456YesArchived
2010-07-01Public notice, recordkeeping or otherConsumer Confidence Report Complete Failure to Report · code 71Consumer Confidence Rulecode 7000NoResolved
2009-07-10Monitoring and reportingMonitoring and Reporting (DBP) · code 27Haloacetic acids (HAA5)code 2456NoResolved
2005-10-01Monitoring and reportingFollow-up Or Routine LCR Tap M/R · code 52Lead and Copper Rulecode 5000NoResolved

The 12 most recent violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.

Agawam Water Department: frequently asked questions

Who runs Agawam Water Department?

Agawam Water Department (PWSID MA1005000) is a community water system owned by a local government. It is regulated by the MA state drinking water program.

How many people does Agawam Water Department serve?

Agawam Water Department reports serving 28,692 people through 10,152 service connections in Hampden County, Massachusetts.

Where does Agawam Water Department get its water?

EPA SDWIS lists this system's primary water source as purchased surface water. Purchased surface water means the system buys surface water from another public water system rather than drawing its own.

Does Agawam Water Department have any drinking water violations?

Of the 12 most recent violations in EPA's records, 8 are health-based, and the most recent began in April 2020. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.

Is Agawam Water Department's water safe to drink?

AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. Of the 12 most recent violations in EPA's records, 8 are health-based, and the most recent began in April 2020. For current results, consult the system's annual water quality report, EPA ECHO, or the MA state drinking water program.

Where can I find Agawam Water Department's water quality report?

As a community water system, Agawam Water Department must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.

Other water systems in Hampden County

Water systemCountyPopulation servedTypeSource
Springfield Water and Sewer CommissionHampden169,170CommunitySurface water
Chicopee Water Dept (MWRA)Hampden55,560CommunityPurchased surface water
Westfield Dpwwater DivisionHampden41,094CommunitySurface water
Holyoke Water WorksHampden37,838CommunitySurface water
West Springfield Dpw Water DivisionHampden28,835CommunityGroundwater
East Longmeadow Dpw Water DeptHampden16,358CommunityPurchased surface water

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About this data

Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.

Cite as: AquaCensus, “Agawam Water Department, PWSID MA1005000, Massachusetts”, https://aquacensus.com/water-systems/massachusetts/agawam-water-department-ma1005000 (data as of October 1, 2026).