Public water system · MA1325000
ActiveWest Springfield Dpw Water Division
At a glance
West Springfield Dpw Water Division (PWSID MA1325000) is an active community water system in Hampden County, Massachusetts. It reports serving 28,835 people through 8,586 service connections. Its primary water source is groundwater, and EPA lists it as owned by a local government. Of the 12 most recent violations in EPA's records, 5 are health-based, and the most recent began in October 2019.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
28,835
Service connections
8,586
Primary source
GW
Groundwater
System type
CWS
Community water system
System record
How does West Springfield Dpw Water Division compare with other water systems in Hampden County?
By EPA's size categories, West Springfield Dpw Water Division is a large system (10,001 to 100,000 people). Hampden County has 115 active public water systems, and West Springfield Dpw Water Division is the 5th-largest of them by population served. Its population served is about 7.5 times the county average of 3,821 people per system, and accounts for 6.6% of the 439,404 people reported by systems filed under the county. Across Massachusetts, the 1,636 active systems average 6,275 people each. Nationally, the average active community water system reports serving 6,703 people, so West Springfield Dpw Water Division is about 4.3 times that figure.
What does “community water system” mean?
A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. Massachusetts has 531 active community water systems, 32% of the state's 1,636 active systems. Groundwater means the system draws its water from wells or springs fed by underground aquifers. 1,354 Massachusetts systems (83%) list groundwater as their primary source.
Who owns and regulates West Springfield Dpw Water Division?
EPA lists West Springfield Dpw Water Division as owned by a local government. The MA state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 31 of the 115 active systems in Hampden County (27%) are also owned by a local government.
Does West Springfield Dpw Water Division have drinking water violations?
Of the 12 most recent violations in EPA's records, 5 are health-based, and the most recent began in October 2019. The violations listed here began between June 2005 and October 2019. By type: 7 monitoring and reporting and 5 contaminant level above the legal limit. The contaminant or rule involved most often is Total coliform bacteria (TCR) (6 of them). EPA lists 6 as resolved and 6 as archived. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed. Archived means the violation was not marked resolved but is more than five years past the end of the noncompliance period, so it no longer counts toward current compliance status.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2019-10-01 | Monitoring and reportingMonitoring, Regular · code 03 | Nitratecode 1040 | No | Resolved |
| 2019-10-01 | Monitoring and reportingMonitoring, Regular · code 03 | Ethylene dibromide (EDB)code 2946 | No | Resolved |
| 2016-01-01 | Monitoring and reportingMonitoring, Routine Minor (TCR) · code 24 | Total coliform bacteria (TCR)code 3100 | No | Archived |
| 2015-07-01 | Monitoring and reportingMonitoring, Regular · code 03 | Radium-228code 4030 | No | Archived |
| 2015-07-01 | Monitoring and reportingMonitoring and Reporting (DBP) · code 27 | Total trihalomethanes (TTHM)code 2950 | No | Archived |
| 2015-07-01 | Monitoring and reportingMonitoring, Regular · code 03 | Radium-226code 4020 | No | Archived |
| 2010-06-01 | Monitoring and reportingFollow-up Or Routine LCR Tap M/R · code 52 | Lead and Copper Rulecode 5000 | No | Resolved |
| 2009-09-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Resolved |
| 2009-08-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Resolved |
| 2009-07-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Resolved |
| 2006-08-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Archived |
| 2005-06-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Archived |
The 12 most recent violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
West Springfield Dpw Water Division: frequently asked questions
Who runs West Springfield Dpw Water Division?
West Springfield Dpw Water Division (PWSID MA1325000) is a community water system owned by a local government. It is regulated by the MA state drinking water program.
How many people does West Springfield Dpw Water Division serve?
West Springfield Dpw Water Division reports serving 28,835 people through 8,586 service connections in Hampden County, Massachusetts.
Where does West Springfield Dpw Water Division get its water?
EPA SDWIS lists this system's primary water source as groundwater. Groundwater means the system draws its water from wells or springs fed by underground aquifers.
Does West Springfield Dpw Water Division have any drinking water violations?
Of the 12 most recent violations in EPA's records, 5 are health-based, and the most recent began in October 2019. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is West Springfield Dpw Water Division's water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. Of the 12 most recent violations in EPA's records, 5 are health-based, and the most recent began in October 2019. For current results, consult the system's annual water quality report, EPA ECHO, or the MA state drinking water program.
Where can I find West Springfield Dpw Water Division's water quality report?
As a community water system, West Springfield Dpw Water Division must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.
Other water systems in Hampden County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| Springfield Water and Sewer Commission | Hampden | 169,170 | Community | Surface water |
| Chicopee Water Dept (MWRA) | Hampden | 55,560 | Community | Purchased surface water |
| Westfield Dpwwater Division | Hampden | 41,094 | Community | Surface water |
| Holyoke Water Works | Hampden | 37,838 | Community | Surface water |
| Agawam Water Department | Hampden | 28,692 | Community | Purchased surface water |
| East Longmeadow Dpw Water Dept | Hampden | 16,358 | Community | Purchased surface water |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “West Springfield Dpw Water Division, PWSID MA1325000, Massachusetts”, https://aquacensus.com/water-systems/massachusetts/west-springfield-dpw-water-division-ma1325000 (data as of October 1, 2026).