Public water system · MA1204003
ActiveNew Salem General Store
At a glance
New Salem General Store (PWSID MA1204003) is an active transient non-community water system in Franklin County, Massachusetts. It reports serving 125 people through 1 service connection. Its primary water source is groundwater, and EPA lists it as privately owned. EPA's records list 5 violations for this system; 1 is health-based, and the most recent began in September 2013.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
125
Service connections
1
Primary source
GW
Groundwater
System type
TNCWS
Transient non-community water system
System record
How does New Salem General Store compare with other water systems in Franklin County?
By EPA's size categories, New Salem General Store is a very small system (500 people or fewer). Franklin County has 113 active public water systems. Its population served is well below the county average of 521 people per system, and accounts for 0.2% of the 58,894 people reported by systems filed under the county. Across Massachusetts, the 1,636 active systems average 6,275 people each. Nationally, the average active transient non-community water system reports serving 144 people, so New Salem General Store is about 13% below that figure.
What does “transient non-community water system” mean?
A transient non-community water system serves places where people do not stay long, such as gas stations and campgrounds, and regularly serves at least 25 people a day for at least 60 days a year. Massachusetts has 859 active transient non-community water systems, 53% of the state's 1,636 active systems. Groundwater means the system draws its water from wells or springs fed by underground aquifers. 1,354 Massachusetts systems (83%) list groundwater as their primary source.
Who owns and regulates New Salem General Store?
EPA lists New Salem General Store as privately owned. The MA state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 68 of the 113 active systems in Franklin County (60%) are also privately owned.
Does New Salem General Store have drinking water violations?
EPA's records list 5 violations for this system; 1 is health-based, and the most recent began in September 2013. The violations listed here began between April 2001 and September 2013. By type: 4 monitoring and reporting and 1 contaminant level above the legal limit. The contaminant or rule involved most often is Total coliform bacteria (TCR) (2 of them). EPA lists 4 as archived and 1 as resolved. Archived means the violation was not marked resolved but is more than five years past the end of the noncompliance period, so it no longer counts toward current compliance status. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2013-09-01 | Monitoring and reportingMonitoring, Routine Minor (TCR) · code 24 | Total coliform bacteria (TCR)code 3100 | No | Resolved |
| 2003-04-01 | Monitoring and reportingMonitoring, Regular · code 03 | Nitritecode 1041 | No | Archived |
| 2003-04-01 | Monitoring and reportingMonitoring, Regular · code 03 | Nitratecode 1040 | No | Archived |
| 2002-06-01 | Contaminant level above the legal limitMaximum Contaminant Level Violation, Monthly (TCR) · code 22 | Total coliform bacteria (TCR)code 3100 | Yes | Archived |
| 2001-04-01 | Monitoring and reportingMonitoring, Regular · code 03 | Nitratecode 1040 | No | Archived |
All 5 violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
New Salem General Store: frequently asked questions
Who runs New Salem General Store?
New Salem General Store (PWSID MA1204003) is a transient non-community water system privately owned. It is regulated by the MA state drinking water program.
How many people does New Salem General Store serve?
New Salem General Store reports serving 125 people through 1 service connection in Franklin County, Massachusetts.
Where does New Salem General Store get its water?
EPA SDWIS lists this system's primary water source as groundwater. Groundwater means the system draws its water from wells or springs fed by underground aquifers.
Does New Salem General Store have any drinking water violations?
EPA's records list 5 violations for this system; 1 is health-based, and the most recent began in September 2013. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is New Salem General Store's water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. EPA's records list 5 violations for this system; 1 is health-based, and the most recent began in September 2013. For current results, consult EPA ECHO, or the MA state drinking water program.
Where can I find New Salem General Store's water quality report?
The annual Consumer Confidence Report requirement applies to community water systems. New Salem General Store is a transient non-community water system, so it is not required to publish one; like every public water system, it must notify the people it serves about violations under EPA's public notification rules.
Other water systems in Franklin County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| Greenfield Water Department | Franklin | 17,768 | Community | Surface water |
| Turners Falls Water Dept | Franklin | 8,080 | Community | Groundwater |
| Orange Water Dept | Franklin | 6,526 | Community | Purchased surface water |
| South Deerfield Water Supply District | Franklin | 3,800 | Community | Surface water |
| Sunderland Water District | Franklin | 3,190 | Community | Groundwater |
| Shelburne Falls Fire District | Franklin | 1,806 | Community | Groundwater |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “New Salem General Store, PWSID MA1204003, Massachusetts”, https://aquacensus.com/water-systems/massachusetts/new-salem-general-store-ma1204003 (data as of October 1, 2026).