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Franklin County, Massachusetts — public water systems

At a glance

113 active public water systems are filed under Franklin County, Massachusetts in EPA's SDWIS records, together reporting 58,894 people served. The largest is Greenfield Water Department, which reports serving 17,768 people. 26 are community water systems serving people where they live; the other 87 are non-community systems, such as schools, workplaces, campgrounds and gas stations with their own supply.

Dataset updated . Source: EPA SDWIS/ECHO, refreshed quarterly.

Active systems

113

Population served

58.9K

Community systems

26

Groundwater share

93.8%

How does Franklin County compare with other Massachusetts counties?

Franklin County has the 8th-most active public water systems among the 33 counties listed for active Massachusetts systems in EPA records; among the 16 with 3 or more systems, the median has 104. Its systems report 58,894 people served in total, the 12th-largest county figure in the state and 0.6% of the statewide total. The average system here reports serving 521 people, well below the Massachusetts average of 6,275. Population figures are what each system reports; people served by more than one system, such as a wholesaler and the town that buys from it, are counted by each.

Where does Franklin County's drinking water come from?

By primary water source, Franklin County's active systems draw on groundwater (105, 93%), surface water (4, 3.5%), purchased surface water (3, 2.7%) and purchased groundwater (1, 0.9%). Overall, 94% rely mainly on groundwater (including purchased groundwater) and 6.2% on surface water, compared with 88% and 12% across Massachusetts. Groundwater means the system draws its water from wells or springs fed by underground aquifers. The county's largest system, Greenfield Water Department, draws primarily on surface water.

What kinds of water systems operate in Franklin County?

Franklin County's active systems break down as 26 community systems (23%), 18 non-transient non-community systems (16%) and 69 transient non-community systems (61%). A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. A non-transient non-community water system regularly serves at least 25 of the same people for more than six months a year, but not where they live. Schools, factories, office buildings and hospitals with their own supply are typical examples. A transient non-community water system serves places where people do not stay long, such as gas stations and campgrounds, and regularly serves at least 25 people a day for at least 60 days a year. EPA lists their owner types as private (60%), local government (35%) and state government (4.4%).

The 50 largest water systems in Franklin County

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Active public water systems in Franklin County, Massachusetts
#Water systemCountyPopulation servedTypeSource
1Greenfield Water DepartmentFranklin17,768CommunitySurface water
2Turners Falls Water DeptFranklin8,080CommunityGroundwater
3Orange Water DeptFranklin6,526CommunityPurchased surface water
4South Deerfield Water Supply DistrictFranklin3,800CommunitySurface water
5Sunderland Water DistrictFranklin3,190CommunityGroundwater
6Shelburne Falls Fire DistrictFranklin1,806CommunityGroundwater
7Bernardston Fire Water DistFranklin1,471CommunityGroundwater
8Deerfield Fire DistrictFranklin1,300CommunityGroundwater
9Whately Water DepartmentFranklin900CommunityGroundwater
10Northfield Water DistrictFranklin800CommunityGroundwater
11Northfield Mt Hermon SchoolFranklin750CommunityGroundwater
12East Northfield Water CoFranklin659CommunitySurface water
13Dcr Erving State ForestFranklin576Transient non-communityGroundwater
14Erving Water DeptFranklin561CommunityGroundwater
15Berkshire East Ski AreaFranklin550Transient non-communityGroundwater
16Mohawk Trail Regional High SchoolFranklin550Non-transient non-communityGroundwater
17Cliffside ApartmentsFranklin500CommunityGroundwater
18Pioneer Valley Regional SchoolFranklin500Non-transient non-communityGroundwater
19Montague Center Water DistrictFranklin450CommunityGroundwater
20Ashfield Water DistrictFranklin400CommunityGroundwater
21Eaglebrook SchoolFranklin350CommunityGroundwater
22Riverside Water DistrictFranklin341CommunityPurchased surface water
23Charlemont 4family StoreFranklin300Transient non-communityGroundwater
24Freight House AntiquesFranklin295Transient non-communityGroundwater
25Shutesbury Elementary SchoolFranklin285Non-transient non-communityGroundwater
26Conway Grammar SchoolFranklin261Non-transient non-communityGroundwater
27Camp Anderson FoundationFranklin250Transient non-communityGroundwater
28Leverett Elementary SchoolFranklin217Non-transient non-communityGroundwater
29Hawlemont Regional SchoolFranklin210Non-transient non-communityGroundwater
30Dcr C A Holmes Recreation AreaFranklin200Transient non-communityGroundwater
31Swift River Elementary SchoolFranklin180Non-transient non-communityGroundwater
32Sanderson AcademyFranklin170Non-transient non-communityGroundwater
33Gill Elementary SchoolFranklin155Non-transient non-communityGroundwater
34Northfield Mtn Station Visitor CenterFranklin140Non-transient non-communityGroundwater
35Erving Paper MillsFranklin135Non-transient non-communityGroundwater
36Griswoldville Water DistrictFranklin125CommunityGroundwater
37Dl Moody CenterFranklin125Transient non-communityGroundwater
38New Salem General StoreFranklin125Transient non-communityGroundwater
39Barton Cove CampgroundFranklin120Transient non-communityGroundwater
40Riverview Picnic AreaFranklin120Transient non-communityGroundwater
41Pan Am Southern RailroadFranklin120CommunityPurchased surface water
42Colrain Central Elem SchoolFranklin115Non-transient non-communityGroundwater
43Daniel Shays Package StoreFranklin100Transient non-communityGroundwater
44Rowe Camp and Conference CenterFranklin100Transient non-communityGroundwater
45Mohawk EstatesFranklin100Transient non-communityGroundwater
46Shelburne Falls Coffee RoastersFranklin100Transient non-communityGroundwater
47The Farm SchoolFranklin100Transient non-communityGroundwater
48Mohawk ParkFranklin100Transient non-communityGroundwater
49The Academy at CharlemontFranklin100Non-transient non-communityGroundwater
50Colrain Fire District #1Franklin100CommunityGroundwater

All other water systems in Franklin County (63)

The remaining active systems filed under Franklin County, largest first, with the population each reports serving.

Franklin County water systems: frequently asked questions

How many public water systems are in Franklin County, Massachusetts?

EPA's SDWIS records file 113 active public water systems under Franklin County, Massachusetts: 26 community systems (23%), 18 non-transient non-community systems (16%) and 69 transient non-community systems (61%).

Who supplies drinking water in Franklin County, MA?

The largest community water systems filed under Franklin County are Greenfield Water Department (17,768 people served), Turners Falls Water Dept (8,080 people served) and Orange Water Dept (6,526 people served). Which system serves a particular address depends on its service area, which EPA's SDWIS records do not include; a water bill or the local utility can confirm it.

Does Franklin County's drinking water come from groundwater or surface water?

Of the 113 active public water systems in Franklin County, 94% draw mainly on groundwater and 6.2% on surface water, counting purchased supplies. The largest system, Greenfield Water Department, uses surface water.

Where can I find a water quality report for Franklin County?

Each community water system must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1, covering the previous calendar year. 26 community systems are filed under Franklin County, so the report to look for is the one from the system that supplies your address.

How can I check violations for a water system in Franklin County?

Open the system's profile from the list on this page. Each profile shows the most recent Safe Drinking Water Act violations in EPA's records, with plain-English labels and whether each one is resolved. For current compliance status, EPA ECHO is the primary source.

More Massachusetts water systems

About this data

Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.

Cite as: AquaCensus, “Public water systems in Franklin County, Massachusetts”, https://aquacensus.com/water-systems/massachusetts/franklin (data as of October 1, 2026).