Public water system · MA1337010
ActiveWhately Water Department
At a glance
Whately Water Department (PWSID MA1337010) is an active community water system in Franklin County, Massachusetts. It reports serving 900 people through 460 service connections. Its primary water source is groundwater, and EPA lists it as owned by a local government. Of the 12 most recent violations in EPA's records, none is health-based, and the most recent began in July 2025.
Dataset updated . Source: EPA SDWIS/ECHO public records.
Population served
900
Service connections
460
Primary source
GW
Groundwater
System type
CWS
Community water system
System record
How does Whately Water Department compare with other water systems in Franklin County?
By EPA's size categories, Whately Water Department is a small system (501 to 3,300 people). Franklin County has 113 active public water systems. Its population served is about 73% above the county average of 521 people per system, and accounts for 1.5% of the 58,894 people reported by systems filed under the county. Across Massachusetts, the 1,636 active systems average 6,275 people each. Nationally, the average active community water system reports serving 6,703 people, so Whately Water Department is well below that figure.
What does “community water system” mean?
A community water system serves at least 15 connections used by year-round residents, or regularly serves at least 25 year-round residents. Homes, apartments and mobile-home parks are served by these. Massachusetts has 531 active community water systems, 32% of the state's 1,636 active systems. Groundwater means the system draws its water from wells or springs fed by underground aquifers. 1,354 Massachusetts systems (83%) list groundwater as their primary source.
Who owns and regulates Whately Water Department?
EPA lists Whately Water Department as owned by a local government. The MA state drinking water program is its primacy agency, the regulator with primary enforcement responsibility for the system under the Safe Drinking Water Act. 40 of the 113 active systems in Franklin County (35%) are also owned by a local government.
Does Whately Water Department have drinking water violations?
Of the 12 most recent violations in EPA's records, none is health-based, and the most recent began in July 2025. The violations listed here began between July 2013 and July 2025. By type: 7 monitoring and reporting, 3 monitoring and 2 public notice, recordkeeping or other. The contaminant or rule involved most often is Lead and Copper Rule (6 of them). EPA lists 8 as resolved, 2 as unaddressed and 2 as addressed. Resolved means at least one resolving action is on record: the system returned to compliance, the rule no longer applies, or no further action was needed. Unaddressed means the violation is not resolved or archived and is not yet covered by formal enforcement. Addressed means the violation is not resolved or archived and is covered by formal enforcement.
| Began | Violation | Contaminant or rule | Health-based | Status |
|---|---|---|---|---|
| 2025-07-02 | Public notice, recordkeeping or otherConsumer Confidence Report Inadequate Reporting · code 72 | Consumer Confidence Rulecode 7000 | No | Unaddressed |
| 2021-01-01 | Monitoring and reportingFollow-up Or Routine LCR Tap M/R · code 52 | Lead and Copper Rulecode 5000 | No | Resolved |
| 2020-06-01 | Monitoring and reportingLead Consumer Notice · code 66 | Lead and Copper Rulecode 5000 | No | Unaddressed |
| 2019-07-01 | Monitoring and reportingMonitoring, Regular · code 03 | Arseniccode 1005 | No | Resolved |
| 2018-06-01 | Monitoring and reportingLead Consumer Notice · code 66 | Lead and Copper Rulecode 5000 | No | Addressed |
| 2018-06-01 | Monitoring and reportingFollow-up Or Routine LCR Tap M/R · code 52 | Lead and Copper Rulecode 5000 | No | Addressed |
| 2017-04-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Resolved |
| 2017-03-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Resolved |
| 2017-01-01 | MonitoringMonitoring, Routine (RTCR) · code 3A | Revised Total Coliform Rulecode 8000 | No | Resolved |
| 2015-06-01 | Monitoring and reportingLead Consumer Notice · code 66 | Lead and Copper Rulecode 5000 | No | Resolved |
| 2015-06-01 | Monitoring and reportingFollow-up Or Routine LCR Tap M/R · code 52 | Lead and Copper Rulecode 5000 | No | Resolved |
| 2013-07-01 | Public notice, recordkeeping or otherConsumer Confidence Report Complete Failure to Report · code 71 | Consumer Confidence Rulecode 7000 | No | Resolved |
The 12 most recent violations in EPA's records, newest first.Labels and codes come from EPA's SDWIS reference tables. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found. "Health-based" marks violations of a legal limit or required treatment.
Whately Water Department: frequently asked questions
Who runs Whately Water Department?
Whately Water Department (PWSID MA1337010) is a community water system owned by a local government. It is regulated by the MA state drinking water program.
How many people does Whately Water Department serve?
Whately Water Department reports serving 900 people through 460 service connections in Franklin County, Massachusetts.
Where does Whately Water Department get its water?
EPA SDWIS lists this system's primary water source as groundwater. Groundwater means the system draws its water from wells or springs fed by underground aquifers.
Does Whately Water Department have any drinking water violations?
Of the 12 most recent violations in EPA's records, none is health-based, and the most recent began in July 2025. A monitoring or reporting violation means a required test or report was missed or late; it does not by itself mean a contaminant was found.
Is Whately Water Department's water safe to drink?
AquaCensus shows EPA compliance records, not current water test results, so it cannot say whether the water is safe at a given moment. Of the 12 most recent violations in EPA's records, none is health-based, and the most recent began in July 2025. For current results, consult the system's annual water quality report, EPA ECHO, or the MA state drinking water program.
Where can I find Whately Water Department's water quality report?
As a community water system, Whately Water Department must deliver an annual water quality report, called a Consumer Confidence Report, to its customers by July 1 each year, covering the previous calendar year. The system can provide a copy on request.
Other water systems in Franklin County
| Water system | County | Population served | Type | Source |
|---|---|---|---|---|
| Greenfield Water Department | Franklin | 17,768 | Community | Surface water |
| Turners Falls Water Dept | Franklin | 8,080 | Community | Groundwater |
| Orange Water Dept | Franklin | 6,526 | Community | Purchased surface water |
| South Deerfield Water Supply District | Franklin | 3,800 | Community | Surface water |
| Sunderland Water District | Franklin | 3,190 | Community | Groundwater |
| Shelburne Falls Fire District | Franklin | 1,806 | Community | Groundwater |
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About this data
Source: U.S. EPA Safe Drinking Water Information System (SDWIS) and SDWA violation records, via EPA ECHO, as published October 1, 2026 — AquaCensus refreshes it quarterly. See the methodology for how records are matched, cleaned and scored.
Cite as: AquaCensus, “Whately Water Department, PWSID MA1337010, Massachusetts”, https://aquacensus.com/water-systems/massachusetts/whately-water-department-ma1337010 (data as of October 1, 2026).